This Privacy Policy explains how ShiftGo("we", "us") collects, uses, and protects information when you use our service.
Information we collect
- Account data: name, email, and organization details you provide.
- Operational data: stores, staff records, rosters, and payslip data you enter.
- Billing data: handled by our payments provider; we do not store card numbers.
- Usage data: logs and analytics used to operate and improve the service.
How we use information
- To provide, maintain, and improve the service.
- To process payments and manage subscriptions.
- To send transactional emails such as sign-in links and billing notices.
- To provide support and respond to your requests.
Subprocessors
To operate ShiftGo, we rely on a small number of trusted third-party providers that process data on our behalf, by category of service:
- Cloud hosting and infrastructure
- Database hosting and storage
- Transactional email delivery
- Payments and billing (Merchant of Record)
Each provider processes only the data needed for its function. A current list of named subprocessors is available on request.
Data retention & your rights
You can export or request deletion of your data at any time. Subject to applicable law (e.g. GDPR / Vietnam PDPD), you may have rights to access, correct, or erase your personal data. Contact us to exercise these rights.
Contact
Questions about this policy? Email TBD.